Company name: Access Design Siège social: 11 Rue Chinard 69009 Lyon, France RCS Ref: 831501796 Téléphone: +33 (0) 615 821 305 E-mail: firstname.lastname@example.org Preamble: The on-line shop of the site access-design was set up by the company Access-Design, which is the operator of this site. Any order for a product appearing in the online store Access-Design website requires prior consultation of these terms and conditions. Accordingly, the consumer acknowledges that he is fully aware that his agreement regarding the content of these terms and conditions does not require the handwritten signature of this document, insofar as the customer wishes to order online products presented as part of the shop of the website. The consumer has the option to save or edit these general conditions, it being specified that both the backup and the edition of this document is his sole responsibility. The consumer, prior to his order, declares that the acquisition of these products is not directly related to his professional activity, their acquisition being reserved for personal use on his part. As a consumer, the customer therefore has specific rights, which would be challenged in the event that the products or services acquired through the website would actually relate to his professional activity. The online store set up by the company Access Design as part of the website mentions the following information: legal notice allowing precise identification of the company Access Design. presentation of the essential characteristics of the goods proposed indication, in Euros of the price of the goods, as well as, if necessary, of the delivery charges indication of the methods of payment, delivery, or execution the existence of a right of retraction the period of validity of the offer or the price conditions of termination of the contract when it is for an indefinite period or for a duration greater than one year Territoriality: Customers who order via the website of Access Design in French language are reputed to buy in France and are therefore subject to French law. Payment: - Carte Bleue: The payment by credit card VISA / Master Card is simple, fast and secure. Indeed if you want to make your payment by card, you will be redirected to an encrypted payment page of Banque Populaire. You will be able to see in your Internet explorer the address starting with 'https: ...'. This 'S' means that the site is secure and that all your bank details can be entered safely. Payment by card is almost immediate and the order can be processed quickly. - Paypal: The payment by Paypal is also proposed but being subject to special conditions you will be put in touch with the Access Design team: A Paypal invoice is sent by a member of our team to your Paypal e-mail address ( You must have already created a Paypal account) This invoice can only be sent between 8am and 6pm. If you order during the night, it will be necessary to wait the next day to receive this invoice. - Check: For payment by check the method is as follows: You will receive an e-mail after confirmation of your order a summary of the recorded parts and an order number of the type '2908' to be included with your check. This order reference can be written on the envelope or on free paper with the check. Once the check received your order can be processed.If your check is not received within 10 days which comes the order, it will be canceled. - Bank transfer: As for the payment by check, you will receive by e-mail after validation of your order a summary of the recorded pieces, our bank details necessary for the transfer (IBAN, SWIFT ...) as well as an order number to must be indicated as the text of the transfer. Once the transfer is validated, the order will be processed. Delivery times: Delivery times depend on many parameters: availability of stock in our establishment or our suppliers, given the large number of references available in our catalog, it is impossible to have all these items in stock and we work for some products with a stock-in-time basis with our suppliers. The delays oscillate between 48H and 10 days on average, our delivery times are only indicative, indeed it is possible that an item is out of stock supplier and the time will be lengthened, a delay in the delivery can not constitute a cause of cancellation of this order. To avoid unpleasant surprises, simply make a request for availability of the article (s) just before placing your order Shipping: The shipping costs vary according to the country of destination and the weight of the parcel.Products: Photographs, diagrams, drawings illustrating the products, do not enter the contractual field. If errors are introduced, in any case, the responsibility of Access Design can not be committed. Likewise, the items we sell are described and presented with the utmost accuracy. If, despite all our precautions, errors may have occurred, we could not in any case be committed to this fact. All products in the online catalog are "adaptable" parts, and in no way should they be considered as "original parts" of the brand of the 2 wheels concerned or the models of 2 wheels mentioned for reference. Delivery: Place of delivery The products are delivered by default to the delivery address indicated by the customer on the order form. In the event that the delivery address is different from the billing address, the customer indicates on the order form the two addresses and the parcel is delivered to the specified delivery address. Absence on the day of delivery Depending on the circumstances, the carrier may leave a notice in the customer's mailbox, inviting the latter to contact the post office or the depot nearest to his home or to contact him to take a Appointment. Delayed delivery It is possible that a package does not arrive within the deadlines guaranteed by La Poste or the carriers. In the case of La Poste the customer must contact in priority his office distributor: parcels delivered in return for refund are very often the subject of a pending, in fact they are to withdraw at the post office distributor with a coin identity. In any case (La Poste or carrier), if the delay is very important the customer can contact the company Access Design to open an investigation for the location of the package: it may be that the latter is lost. Loss of parcels In this case, the company Access Design is obliged to respect the deadlines imposed by La Poste or by the carriers concerning the declaration of loss and the refund of the sending. The company deals with the opening of a claim file and it is therefore possible that it asks the client for the necessary documents for the constitution of this file. Access Design can not be held responsible for partial delivery due to out of stock or temporary or permanent unavailability due to a manufacturer's failure. No compensation can be claimed for any reason whatsoever if an item can not be delivered. According to the conditions of the Code of Commerce, article 103 and following, parcels must be checked at the time of delivery. In case of damage, you must make precise written reservations with the carrier. Goods may only be exchanged or reshipped if all these conditions are met. Access Design reserves the right to split the order into several packages and can not be held responsible for a delay in delivery related to a carrier failure, whatever the nature. A return possible within 7 days Upon receipt of the package by the customer, it must formulate by telephone, fax, email or mail to the company Access Design any claim of non-compliance of products in kind, quality or quantity compared to the indications on the invoice. Upon receipt of the items you ordered, you have 7 days to change your mind, we will refund the full price of items returned in good condition. Merchandise returns must be sent by post to Access Design 11 rue Chinard 69009 Lyon, by registered mail. It is imperative that the item or items you return to us, are packaged in their original packaging, with the notices and various accessories that can compose them, and do not forget to include a copy of your invoice and the reason for return. Return costs are your responsibility. Our company reserves the right to refuse any return damaged or out of time, in any case we will not accept returns whose packaging may suggest a deterioration of items component. The shipping costs in return can not be refunded in any case (unless error on our part). Packages against refund will be systematically refused. If the customer has a problem of size or a problem of non-adaptation, he returns to us by post by registered post the new article in its original packing, intact, accompanied by all the possible accessories, instructions of use and documentations in the original packaging with the corresponding invoice within a maximum period of 7 days to change your mind, we will fully refund the price of items returned in good condition. Merchandise returns must be sent by post to Access Design - Gillet Grégory - 11 rue Chinard - 69009 Lyon, by registered mail. It is imperative that the item or items you return to us, are packaged in their original packaging, with the notices and various accessories that can compose them, and do not forget to include a copy of your invoice and the reason for return. Return costs are your responsibility. Our company reserves the right to refuse any return damaged or out of time, in any case we will not accept returns whose packaging may suggest a deterioration of items component. The shipping costs in return can not be refunded in any case (unless error on our part). Packages against refund will be systematically refused. If the customer has a problem of size or a problem of non-adaptation, he returns to us by post by registered post the new article in its original packing, intact, accompanied by all the possible accessories, instructions of use and documentations in the original packaging with the corresponding invoice within a maximum period of 7 days after the purchase, Access Design will proceed to the exchange. The return shipping costs will be charged to the customer who will attach to his exchange request a check for 10 Euros. No article used or bearing traces of assembly can be taken back except exceptional written agreement of the company Access Design. If the customer opts for an exchange, it can only relate to a product strictly identical to that initially ordered by the customer, unless the product concerned is no longer available on the date of implementation of the contractual warranty , either provisionally, or because of the disappearance of the product of the online catalogAccess Design. In this case, a product similar to that initially delivered is proposed to the customer, as soon as possible. The total or partial inability to use or mount the products especially due to incompatibility of material can not give rise to any compensation or refund or questioning the responsibility of Access Design. In no case Access Design is responsible for the loss or damage of return parcels for exchange. Approvals In France: The use of unapproved pots, as well as that of articles that can modify the characteristics of the engine or the motorcycle, are reserved for the competitions whose regulation usually allows it. It is excluded to use it on public roads. Any modification of the characteristics of the vehicle compared to its homologation on the French territory makes it unfit for road traffic. The purchaser of the unapproved parts can not in any case contest the fact of not having been informed of the non-homologation of the sold property. Warranty All Access Design products are backed by the manufacturer's warranty. This warranty is reserved for products subject to normal use and is in addition to the legal guarantee applicable to any hidden defects of the product sold (Article 1625 and following of the Civil Code). Provided that the customer proves the hidden defect, Access Design must legally repair all consequences (art.1641 and following of the Civil Code); if the client goes to court, he must do so in a "short time" from the discovery of the hidden defect (Article 1648 of the Civil Code). Guarantees, defects and their consequences due to: the intervention of a repairer or installer not approved by the mark are excluded; failure to comply with the instructions given in the manufacturer's instructions for use and maintenance; any mishandling and lack of maintenance of the product; use not in accordance with the purpose for which the product is intended and, in particular, use for professional or collective purposes; to any cause of external origin. As long as the product is under the contractual warranty of the manufacturer, the customer who has a problem with his product must inform priorityAccess Design who will inform on the procedure to be adopted because depending on the case the products are returned to approved centers of manufacturers, directly or through the selling company. In the event that Access Design is the client's final point of contact, the company makes every effort to find a solution to the customer's problem with the authorized center concerned. However, since Access Design only provides the interface between the customer and the authorized center, the company can not be held responsible for a negative opinion from the authorized center. Indeed, the products sent to accredited centers are for an expertise that concludes either the implementation of the guarantee, or the termination of this warranty (case of shock, oxidation etc., see manufacturer warranty card). The guarantee denunciation is formalized by a quote which alone indicates whether the repair can be made under the manufacturer's warranty. This quote is submitted to the client for acceptance or refusal. If the expert concludes that the product problem is repairable under the warranty, the customer does not pay any repair costs. Only the customer is responsible for the shipping costs for repair and exceptionally the return costs if it must be made to a country different from the country of delivery of the order (and in this case the customer will also have to prove at the customs the purchase of the equipment before repair). The quote denouncing the contractual guarantee always has a cost for the customer: if the customer accepts the quote, the cost of it is included in the price of the repair that will make the approved center if the customer refuses it, he must pay the price. expertise that has been provided by the approved center ("quote preparation fee") and return costs. The amount of expertise is often lump sum. It is fixed by the approved center concerned. Finally, the repair time varies according to the approved centers. Litigation In the event of a product being marketed by Access Design, the customer must make a declaration to his insurer. Charge to the insurer of the customer involved to compile the file and proceed to the recourse with the insurer and Access Design. Article 1: Entirety These general conditions express the entirety of the obligations of the parties. In this sense, the consumer is deemed to accept unconditionally all the provisions of these terms and conditions. No general or specific condition contained in the documents sent or delivered by the consumer will be able to be integrated into the present ones, since these documents would be incompatible with these general conditions. Article 2: Purpose These general conditions are intended to define the rights and obligations of the parties in the context of the online sale of goods and services offered by the company Access Design to the consumer. Article 3: Entry into force - duration The present general conditions come into force on the date of signature of the purchase order. The present general conditions are concluded for the duration necessary for the supply of the goods and services subscribed, until the extinction of the guarantees due by the company Access Design. Article 4: Product Information 4-a: The company Access Design presents on its website the products for sale with the necessary characteristics that allow to comply with Article L 111-1 of the Consumer Code, which provides for the possibility for the potential consumer to know before the final order taking the essential characteristics of the products he wants to buy. 4-b: The offers presented by the company Access Design are only valid while stocks last. Article 5: Prices Prices are quoted in euros, all taxes included and excluding postage. For the record, 1 euro = 6.55957 French francs. The prices of the suppliers of the company being in constant evolution, the prices posted on the site are likely to be modified at any time. They are also likely to vary because of introductory prices, promotions or sales. All prices are subject to obvious typographical error. In the order confirmation, the total amount is the final price, expressed all taxes included and including VAT. This price includes the price of items, handling charges, packing, shipping costs. All offers of products, services and delivery methods, at prices quoted in euros, are valid only in continental France and within the limits of available stocks. The prices indicated take into account the French VAT applicable on 01/01/2005. If one or more rates were to be modified up or down during the season, these changes may be reflected in the price of the articles. Access Design reserves the right to modify at any time the selling prices appearing on its electronic catalog.